Ejento AI
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HomeQuickstartGuidesRecipesREST APIsChangelogsFAQs
Ejento AI
  1. Features
  • Basic Operations
    • Features
      • Teams-->Projects-->Assistants Hierarchy
    • Guides
      • Login/Signup
  • Assistants
    • Features
      • Introduction to Assistants
      • Assistant Access Control
      • Caching Responses for Assistants
      • Assistant Evaluation
      • URL-based Chat Thread Creation and Prepopulation
      • Evaluation Metrics
    • Guides
      • Add an Assistant
      • Add assistant Instructions
      • Evaluate Assistant
      • Edit Assistant
      • Delete Assistant
      • Add Favourite Assistants
      • View Assistant Id
      • View Dataset Id
  • Workflows
    • Features
      • Introduction
    • Guides
      • Add Workflow
      • Workflow Chat
  • Corpus
    • Features
      • Introduction
      • Corpus Permissions
      • PII Redaction
    • Guides
      • Assistant Corpus Setup
      • Assistant Corpus Settings
      • Corpus Access Control
      • Corpus Connections
      • View Corpus Id
      • View Document Id
      • Tagging
        • Corpus tagging
        • Document tagging
  • Tools
    • Features
      • Introduction
    • Guides
      • Configure RAG Tool
      • Configure Attachment Tool
      • Configure Web Search Tool
      • Configure API Tool
      • View Tool Id
  • Analytics
    • Guides
      • Analytics
  • User Settings
    • Features
      • Ejento AI User Access Levels
    • Guides
      • Assistant Edit Access
      • Add User in a Team
      • Remove User from a Team
      • View my Access level in a Team
      • View my User Id
  • Chatlogs
    • Guides
      • Chatlogs
      • View Chatlog & Chat thread Id
  • API Keys
    • Guides
      • API Keys
  • Integrations
    • Email Indexing
    • Microsoft Teams
    • Sharepoint Indexing
  • Authentication & API Access
    • Guides
      • Authentication & API Access
  • Teams
    • Features
      • Introduction
    • Guides
      • Add a Team
      • Edit a Team
      • Delete a Team
      • View Team Id
  • Projects
    • Features
      • Introduction
    • Guides
      • Add a Project
      • Edit a Project
      • Delete a Project
      • View Project Id
  1. Features

Ejento AI User Access Levels

Ejento AI User Access Levels#

1. User Types#

Ejento AI supports three types of users: Global Admin, Application Admin, and User. Each with a set of responsibilities and levels of control in the system in aspects like User Management, Team Management, Admin Panel Access, Content Viewing, Privileges and Testing.

Global Admin#

Global Admin has the highest level of access and control in the system.
User Management: Can assign roles to others, including making them Application Admins, Global Admins, or Users.
Team Management: Can create teams and has access to all teams, projects, and assistants (acts as the Team Owner for all teams).
Admin Panel Access: Full access to the admin panel, including analytics, user settings, chat logs, and aliases.
Content Viewing: Can view the Supporting Content and Thought Process for each chat response.
Privileges: Possesses all privileges of an Application Admin and a User.
Testing: Can perform evaluation regression testing on assistants.

Application Admin#

An Application Admin manages applications and teams with elevated privileges.
User Management: Can assign roles to others, making them Application Admins or Users.
Team Management: Can create teams and manage users within teams (acts as the Team Owner for their created teams).
Admin Panel Access: Access to the admin panel, limited to analytics, user settings, and aliases.
Privileges: Possesses all privileges of a User.

User#

A User can explore and utilize various functionalities and features within the system.
Project Creation: Can create projects.
assistant Management: Can create assistants, index data, and engage in chat.
Default Role: Assigned by default in case of SSO login.

2. Assistant Level Permissions#

There are two levels of permissions for Ejento AI assistants: assistant Owner and assistant Editor, with different levels of control over the assistant.

Assistant Owner#

assistant Owners (Creators) have complete control over their assistants. They can delete, edit, chat, and access the corpus of the assistant.

Assistant Editor#

An assistant Editor can edit, chat, and access the knowledge base of the assistant.

3. Team Level Permissions#

There are two levels of permissions for Ejento AI Teams: Teams Owner and Teams Editor, with different levels of control at which all the assistants can be accessed

Team Owner#

A Team Owner has all the privileges of an assistant Owner for all assistants within the team.

Team Viewer#

Team Viewer is the default access level for users added to a team. They can view and chat with all assistants within the team.

4. Assistant Accessibility Levels#

The assistant accessibility level decides how assistants appear to different Users.

Only Me#

An assistant with "Only Me" accessibility is visible only to the assistant Owner (and Global Admin)

Only Team#

An assistant with "Only Team" accessibility is visible to all users within the team.

Public#

A Public assistant is accessible to every user inside and outside of the organization and team.
A public assistant can be shared on two levels:
View Only: Any user can chat with the assistant using this sharing link.
Edit Only: Any user can chat, edit, and access the knowledge base of the assistant with this sharing link.
A public assistant can also be embedded on a different site by copying and pasting the script in your website’s code.
A public assistant can also be interacted with via a sleek chat experience in a widget and shared with others.

5. Permissions Based on User Role#

In Ejento AI, user roles are designed to manage access and responsibilities efficiently. Global Admins have full control over the system, including monitoring analytics, managing users, and configuring system settings. Their role ensures the platform operates smoothly and securely. Application Admins, with elevated privileges, can manage teams and assign roles within the application. Users, on the other hand, have full access to the projects and assistants they create, but can choose to share access with others as needed, providing flexibility while maintaining control over their content.
RolePermissionDescription
Global AdminFull access to all teams, assistants, and admin panel. Can perform evaluation testing.Highest level of control, can assign roles, manage teams and users, view all data, and access analytics.
Application AdminCreate and manage teams, assign roles (Application Admin or User).Elevated privileges to manage team structures and oversee application-level settings.
Limited admin panel access (analytics, user settings, aliases).Cannot access advanced testing or all content.
UserCreate projects, assistants, and index data.Default role for regular users; can utilize system functionalities but has no admin access.
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